- Title: Settle It! : A Self-help Guide for Solving Your Conflicts
- Author: Lam Quach, Karin Vagiste
- Released: 2000-11-01
- Pages: 144
- ISBN: 0968215718
- ISBN13: 978-0968215715
- ASIN: 0968215718
"Easy to use tools for rebuilding broken relationships. Highly recommended! Fantastic comics!" -- Ted Magi, Magi Change Agents
"Every home should have a copy of this book. Vagiste advances the cause of peace for the human soul. She shows how to stop attacking the person, so that you can start tackling the problem that made you so angry in the first place." -- Jack Canfield, co-author, Chicken Soup for the Soul
About the Author Vagiste is one of America's leading experts in conflict resolution. In 1998, she helped to initiate some dramatic changes to Ontario's Justice system through the court-connected Early Mediation Program, which won an International Award of Excellence in New York City. She has worked as a mediator and trainer for over twelve years. Her clients range from multinational companies to solo entrepreneurs. She also mediates student fights. She has an Honours Degree in Communications from York University, an Education Degree from the University of Toronto, and a Mediation Specialization from Windsor University's Law School. She studied Mediation at Stockholm's International Peace Research Institute, and the Victim Offender Mediation Institute in Tucson, Arizona.
In "SETTLE IT!" she has simplified her interest-based mediation process and called it The Action Plan. It's designed to help people to resolve a wide range of disputes without hiring a mediator.
As a parent, she developed a simplified Action Plan for children's conflicts. Her daughter helped to write a section of the book on bullies.
Vagiste has traveled to several countries as a distinguished speaker. She uses her acting talents to enact classic interpersonal conflicts in order to demonstrate some common communication blocks. The memorable cartoons that illustrate her talks are inspirational. She is more than just a talking head. Her passion for peace is rooted in her Swedish genes! As a frequent guest expert on television and radio, she spreading the word that mediation strategies apply to home, school and workplace disputes.pdf